2,985円 Connect to customers with compelling content! The rules of marketing have changed. Instead of loud claims of product superiority, what customers really want is valuable content that will improve their lives. Get Content Get Customers explains how to develop compelling content and seamlessly deliv...

3,821円 An effective and engaging way employees can learn Six Sigma and put its concepts into play Part of the popular Big Book of Games series, which capitalizes on the proven effective method for workplace training, this first book of training games for Six Sigma ensures that employees will better reta...

4,776円 Wall Street Journal Bestseller Make Your Mark in the World with the Five Success Principles of the World-Changing Social Media Site If Facebook were a country, it would be the third largest in the world. Facebook accounts for one of every seven minutes spent online. More than one billion pieces o...

6,443円 A how-to resource for incorporating social media into training Whether you work in a traditional or virtual classroom, social media can broaden your reach and increase the impact of training. In Social Media for Trainers, e-learning and new media expert Jane Bozarth provides an overview of popula...

3,582円 SEIZE THE ADVANTAGE IN THE GLOBAL WAR FOR MARKET SHARE Winner of the 2013 Small Business Book Award - Top 10 Overall The newest economic behemoth, China, is snatching market share from the U.S., Japan, and Europe at an alarming rate. But China isn't alone. The world's largest producers of biofuel...

2,383円 A powerful, behavioral-based approach to closing sales Called dimensional selling, the Q4 model evaluates customers' specific behavioral patterns. It enables sales professionals to tailor presentations to personality traits, thereby forging strong bonds of trust and enduring relationships with cu...

1,188円 If your organization's goal is to create a lasting service culture...you're going to love Customer Love! Mac Anderson has compiled a fantastic book filled with unforgettable true stories about individuals and companies who have "wowed" their customers and turned them into raving fans! In Customer...

2,627円 New Contacts, Greater Success, and Bigger Business The key to unlimited opportunities for your business starts with Smart Networking. This is the essential guidebook for building business relationships in a wired world. Business strategist Liz Lynch demystifies the process and puts strategic syst...

1,671円 Don't be confused by chemistry. Master this science with practice, practice, practice! Practice Makes Perfect: chemistry is a comprehensive guide and workbook that covers all the basics of chemistry that you need to understand this subject. Each chapter focuses on one major topic, with thorough e...

2,507円 A direct sales superstar offers his tips on how to manage and grow quotabusting sales teams One of today's fastest-growing enterprise sectors, direct sales employs 10 million people. Of that number, 2 million are managers. The most respected name in the business and a living legend, Michael Malag...

666円 This is an entreprenuerial story about a young man (the "Old Man") who started his own company and succeeded. He could not find a job after the Army; nor after completing an MBA. A friend asked him to help install equipment which led to other opportunities. The Old Man started his company by tryi...

3,343円 A call to arms for everyone who believes in America's future If you trust what you hear in the news, America is in trouble. We've moved our manufacturing overseas. We've lost our competitive edge to China, Germany, Japan, and Brazil. We've entered our final days as an economic leader. Don't belie...