4,469円 Effective problem solving is equal parts art and science. In this book, Craig Cochran shows how to master both sides of the problem-solving coin by explaining the process step by step. Have you ever wondered why problem-solving efforts that start out strong, with motivated team members and suppor...

8,119円 Transform your company the Toyota way! Two essential guides streamlined into a SINGLE EBOOK PACKAGE Toyota. The name says it all: Innovation. Efficiency. Quality. Excellence. The Toyota WayーManagement Principles and Fieldbook explains how the legendary automaker consistently achieves the highest...

4,469円 Do you have recurring problems that are costing you time and money? Unresolved problems do more than aggravate. They can increase costs, lower quality, and drive customers away. Plus, quality management processes, such as ISO 9001, require organizations to have a corrective and preventive action ...

998円 Many organizations have trouble writing and organizing test cases in a way that is manageable for an extended amount of time. This document provides fundamentals, a template, and a sample to get your testing strategy moving in the right direction.

8,787円 Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your ...

14,923円 Here is a comprehensive guide for training a workforce in Total Quality Management (TQM). An ideal resource for trainers, Total Quality Management Implementation contains a complete presentation of all relevant aspects of TQM. It provides a ready-made training format that can be used in all opera...

222円 Brothers Dick and Maurice MacDonald came as close as they could to living the American Dream, without making it. Instead a guy named Ray Kroc did it with the company they had founded. It happened because they didn't know the Law of the Lid.

10,280円 Senior executives, middle managers, supervisors, administrators, and other students of administrative behavior need to know why harnessing human energies demands a full understanding of organizational and cultural contexts combined with a knowledge of personality characteristics--of self and othe...

8,124円 The issue of performance measurement in the leisure industry is increasingly important, from both theoretical (academic) and applied (practitioner) perspectives. Managers need accurate indications of how their organisations are performing, to inform their decisions. Policymakers need an evidence ...

4,967円 Many people are confused about corrective action. They know its a requirement for compliance to standards such as ISO 9001, but they dont always realize the benefits of a well-designed and well-implemented corrective action process. This newly revised edition of The Corrective Action Handbook wil...

800円 12 Principles of Quality Service is about a brilliantly simple way American companies can compete successfully for customers in a global market. Common sense, fair play, and the latest and shrewdest lessons in marketing and management are combined in a concept called "Qualitivity", which sets the...

18,600円 Drawing of real-world issues and with supporting data from industry, this book overviews the technique and equipment available to engineers and scientists to identify the solutions of the physical essence of engineering problems in simulation, accelerated testing, prediction, quality improvement,...