Exercising Agency
7,460円 Exercising Agency is a book about decision making. In particular, it looks in detail at how a very important type of organizational decision gets made: whether or not to initiate a project. Making strategic decisions of this kind can never be a wholly rational and scientific process. And Exercisi...
El método Seis Sigma
1,500円 Cómo mejorar los resultados de su negocio Este libro es una guía práctica y accesible para entender y aplicar el método Seis Sigma, que le aportará la información esencial y le permitirá ganar tiempo. En tan solo 50 minutos usted podrá: • Aplicar el método de gestión Seis Sigma para asegurar la c...
Measuring Service Performance
8,290円 In service societies, the tertiary sector has long become the primary sector in terms of GDP and employment. Quality research and testing means better service, and success in the service industries demands quality. Nonetheless, complaints about insufficient, inconsistent or bad service abound. Qu...
Lean Hospitals
8,615円 Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Edition explains how to use the Lean methodology and mindsets to improve safety, q...
RSM Simplified
10,612円 This book continues where DOE Simplified leaves off in Chapter 8 with an introduction to "Response Surface Methods [RSM] for Optimization." It presents this advanced tool for design of experiments (DOE) in a way that anyone with a minimum of technical training can understand and appreciate. Unlik...
Rethinking Lean in Healthcare
6,134円 This book deals with a hospital's struggle to secure and maintain financial stability. In the story, the leadership team of a fictional hospital adopts the tools and principles associated with the Toyota Production System or Lean. The story takes the reader through leadership's arduous journey fr...
Lean Daily Management for Healthcare Fiel...
10,943円 This book gives healthcare leaders a practical guide to implementing the 4 key components of lean daily management system - 1. LDM boards; 2. Leadership rounds 3. Leader daily disciplines and 4. Lean projects. Although lean is not new to healthcare, effective LDM is just now taking hold with the ...
Quality, Involvement, Flow
10,446円 Current organizations underperform due to silo thinking. Artificial barriers frustrate efforts and perpetuate an organizational model no longer adequate for the complexity of the current business world. Leaders and managers must acquire a whole-system perspective for their organizations to be sus...
The Regulatory Environment
752円 The second section of the Investors’ Guide to the United Kingdom describes in detail the key elements of the UK regulatory environment with which inward investors need to be familiar before investing. This includes competition law, the regulation of financial services, company formation, intellec...
Participatory Healthcare
10,943円 This book is written through the lens of patients, caregivers, healthcare representatives and families, highlighting new models of interaction between providers and patients and what people would like in their healthcae experience. It will envision a new kind of healthcare system that recommends ...
Business Excellence
10,446円 An organization seeking to sustain and continually improve its competitive performance over many years must have a strategy – a Business Excellence Strategy.This book guides and illustrates the strategic journey to excellence, from major initiatives through everyday improvement programs, and help...
Lean Transformation
11,275円 Books in the Quality and Business Excellence series can help readers improve customer value and satisfaction by integrating the voice of the customer into design, manufacturing, supply chain, and field processes. Lean Transformation: Cultural Enablers and Enterprise Alignment is about the Lean sy...
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