16,581円 For the first time, the ISO 9000 quality management standard requires that registered companies measure customer satisfaction. Many customer surveys produce misleading results due to poor questionnaire design, inappropriate data collection methods and invalid statistic analysis. Customer Satisfac...

4,298円 BOOST LOYALTY, PROFITABILITY, AND GROWTH WITH A STRATEGY OF SUSTAINABILITY Organizational Survival provides a rational, research-based approach to creating a durable business strategy designed to meet the needs of today's customers and position an organization to outperform while positively impac...

662円 "Are you interested in knowing the intricacies involved in publishing a book? Would you like to explore the diverse mind of a publishing professional working on a best-seller? Does the sight of a best-seller raise your curiosity levels as to how an idea into a book? If yes, then this is the book ...

20,055円 Achieving operational excellence is a challenge for the pharmaceutical industry, with many companies setting successful examples time and again. This book presents such leading practices for managing operational excellence throughout the pharmaceutical industry. Based on the St.Gallen OPEX Model ...

12,933円 This book provides insight into the potential for the market to protect and improve labour standards and working conditions in global apparel supply chains. It examines the possibilities and limitations of market approaches to securing social compliance in global manufacturing industries. It does...

6,076円 Christian A. Ullrich investigates the optimization potential of integrated supply chain scheduling approaches. Considering a company-internal supply chain, the author´s first research question is whether the results of integrating machine scheduling and vehicle routing are significantly better th...

12,154円 Forecasting is a crucial function for companies in the fashion industry, but for many real-life forecasting applications in the, the data patterns are notorious for being highly volatile and it is very difficult, if not impossible, to analytically learn about the underlying patterns. As a result,...

26,434円 Understanding footwear design and manufacture is vital for improving the functionality, aesthetics and marketability of a product. The Handbook of footwear design and manufacture provides a comprehensive review of footwear production and design and explores how these processes are used across a v...

12,154円 From the Preface: This festschrift is devoted to recognize the career of a man who not only witnessed the growth of operations research from its inception, but also contributed significantly to this growth. Dr. Salah E. Elmaghraby received his doctorate degree from Cornell University in 1958, and...

14,592円 This book discusses the issues of integration within food and fibre supply chains and the challenges in managing price risk. The problems of integration and price risk are interwoven in agricultural supply chains with production and supply risk as well as hoarding. However, without supply chain i...

2,985円 ON TIME, ON BUDGET . . . MANAGE EVERY PROJECT LIKE A PRO In today's environment of tight turnarounds and even tighter budgets, the effective project manager is often considered the most valuable member of a workplace team. Project Management, Second Edition, provides a step-by-step introduction t...

750円 Is your MRP system helping your business to perform, or is it just creating more work for you? 'Making MRP work' is a practical guide aimed at Operations Managers and business directors who need some support with their MRP / ERP system. If you are operating an existing MRP system but feel that it...