1,600円 If difficult, angry, hostile, manipulative and problematic customers are your problem, here's the solution. Quickly, answer these questions to see if this book is for you: * Do you deal with angry, frustrated or angry customers once a month or more? * Do you get angry, stressed or fed up as a res...

5,469円 Chinese law places significant obligations on employers to remain legally compliant in all labor matters. In this guide, we address the major issues in managing employment relationships in China. Including: Recruiting Professionals Hiring Staff Handling Payroll Managing the Employment Relationsh...

12,933円 Women faculty’s participation in academic science and engineering is critical for future US global competitiveness, yet their underrepresentation particularly in senior positions remains a widespread problem. To overcome persistent institutional resistance and barriers to change, the NSF ADVANCE ...

10,280円 This examines the relationship between technological growth and outward direct investment from firms in Asia and Latin America which has become increasingly siginificant as these countries develop.

1,657円 The Seeds of GreatnessTM I believe that every human being contains the seeds of greatness. This doesn't necessarily mean that everyone will grow up to become a CEO or President. It does mean that every person out there has the potential to become the best me they can possibly be. When the seeds o...

827円 A career as a Navy SEAL is an exciting one! But do you really know what it takes to become one? This book takes you inside the career and shows you the day and the life of a Navy SEAL. Inside you’ll learn what they do, what training is required, what the future holds, and how you can become one!

2,550円 Seven Rules for Designing More Innovative Conferences is a tool kit of ideas, examples and case studies to help you design more innovative and effective conferences. Each of the seven 'rules' explores a crucial element of conference design. It will help you make decisions such as: is a keynote sp...

19,235円 Supervisors, project managers and CEOs should find this book useful as it deals with an emerging global reality - culturally diverse people of both genders in the workplace. The new workplace environment demands that employees be selected, evaluated and promoted on the basis of performance compet...

6,076円 This book is focussed at those who are working or are about to enter the workplace. According to the book, workplace may be defined as "any environment enabling work to be done". This broader definition will make the workplace include any situation or place where people interact to exchange knowl...

2,026円 Working with difficult people is always a challenge, but it's possible to defuse tense situations through an understanding of aggressive behavior. Roy Lilley provides practical ways to recognize the different types of difficult people, resolve disputes and handle complaints. This easy-to-follow b...

390円 No manager succeeds without the support of co-workers, but the culture of many work places casts workers as "sub-ordinates" -- people of a lower class. How can employees support management if they are treated as "less than" by managers? Until they are involved as peers and colleagues, employees' ...

1,179円 Challenge and conflict are common in cultural organizations, given multiple demands for severely limited resources, underpaid and overworked employees, disagreements over administrative and artistic priorities and the potential strains of board/management relations. We rarely stop to examine e...