Small Group and Team Communication. Tried...
800円 You've got the team! Great! But how do you know they will work effectively together? And how can you get the right mix of skills and personalities to make your project or company come to life? Behind every successful team is team dynamics. It is these key ingredients that make it or break it for ...
Markenorientiertes Human-Resource-Managem...
6,813円 Im Zusammenhang mit dem demographischen Wandel und dem sich verschärfenden Fachkräftemangel sind Mitarbeitende ein zentrales Differenzierungskriterium. Neben dem Arbeitgebermarketing (Employer Branding) kommt einer modernen und professionellen Internen Markenführung (Internal Branding) eine sehr ...
Reputation in Business
8,124円 A compelling mix of reputation management, crisis leadership and the role of politics in business, this book provides unique practical steps that leaders can take to protect their reputations and those of the organisations they head in an ever more open social media-led world. Although leaders in...
Creating Superfans: How To Turn Your Cust...
1,399円 Superfans aren’t just for pop stars and NBA teams. What if your customers loved your brand the way Swifties love Taylor or Drake loves the Raptors? In Creating Superfans, entrepreneur, keynote speaker, and fan-engagement guru Brittany Hodak shares the proprietary five-step SUPER Fan System she de...
The Sales Psychology
550円 The Sales Psychology's ultimate worth to you will be determined by how many of its insights and suggestions you can or choose to accept as habitual ways of thinking and performing. It's a good idea to listen to each audio session numerous times. Don't expect to get the most out of these sessions ...
Customer Experience & Marketing - The Fin...
0円 The book explores why CX is not a C-Suite priority given creating value for customers to create value for the business is a prerequisite for growth. This opportunity for CX has been created by the evolution/decline of marketing over the last 60 years from broad-based discipline to the narrowest a...
Intelligenza relazionale. Dal trauma rela...
602円 E se tu potessi aumentare la tua influenza e la tua simpatia sulle persone? E se tu potessi essere in grado di aumentare il desiderio delle persone di volerti intorno? Questo è esattamente lo scopo dell'Intelligenza Relazionale! L'intelligenza relazionale è la capacità di connettersi ed essere pr...
Sales Success Secrets - Volume 2
1,408円 Volume Two - Sales Success Secrets - more value-added tips to learn from the experts in selling from around the globe. "Sales is very much a mental game and keeping focused on your success will help motivate you to succeed." Bob 'Idea Man' Hooey These Sales Success Secrets Volumes were created fr...
Maximizing Customer Loyalty
1,408円 From the author who brought you Managing Service Excellence: The Ultimate Guide to Building and Maintaining a Customer-Centric Organization, National Customer Service Association President and CEO C. William Crutcher delivers another comprehensive guide to exceptional customer service, this time ...
Psicoterapia relazionale. Come guarire il...
752円 Dai il giusto peso al ruolo delle tue relazioni? E se poteste migliorare queste relazioni rafforzandole? La psicoterapia relazionale, un approccio che può aiutare gli individui a riconoscere il ruolo delle relazioni nella formazione delle esperienze quotidiane, cerca di aiutare le persone a capir...
The New Customer Experience Management
7,959円 A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales service program focused on proactively addressing customers’ needs in a personalized way. For too long, companies have detached from customers after the moment of purchase and done p...
遠距成交女王銷售勝經:打破框架、不停成交...
1,309円 《商周》封面報導超級業務黃明楓 第一本銷售心法全公開 ★憑數位工具管理與經營客戶,年度保費成長15倍★ ★業績超過3億、三級警戒後成交件數増長262%★ ★開直播辦見面會,大破地域限制,成功收穫中南部客群★ 過去,業務員要想方設法跨進客戶家門; 現在,你必須靈活運用數位工具,走進客戶心門,才能持續強大! 只要會FB、I...
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