600円 Build confidence, improve reviews and gain referrals! Have you ever felt scared or nervous working with your client? Does your stress level go up when their's does? Learn Tools and Proven Techniques to: create a sense of positive teamwork with your client. mitigate stress and help make your clie...

2,492円 You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost. It's time to make great customer service an indispensa...

2,669円 Does this sound familiar? 'If I could get in front of the prospect, the rest of the selling process becomes easier. It's just getting in front of them that's the challenge'. The fact is most cold-calling efforts are doomed from the start. Salespeople lose sales not due to a lack of effort but bec...

1,410円 Success leaves clues. But figuring out where they're leading you isn't always easy. You've seen other entrepreneurs 'making it', but working out how to reach the same level of success isn't always easy. What if we could make it easier? What if we could give you all of the clues you need? What if ...

4,997円 Dieses Buch bietet Mitarbeitern und Führungskräften im Vertrieb einen klar definierten Prozess, um nachhaltige Geschäftsbeziehungen entlang der Account Journey aufzubauen. Anhand einer strukturierten Methode erfahren Sie, wie Sie sich von Anfang an erfolgreich aufstellen, Ihre Wettbewerbsfähigkei...

1,250円 We've been conditioned to treat strangers better than customers and to endlessly chase what we don't have. But the key to a highly profitable and fulfilling business is acknowledging and appreciating what we already haveーin particular, our existing customers. Products are replicable, but the way...

1,408円 Company trainers work hard to develop employee skills that positively affect the business. Take advantage of our ready-to-use customer service lesson that helps drive the right behaviors to support both the needs of your customers and your company. Use our CARES Model to institute best practices ...

1,126円 Instant messaging applications have shifted the way we communicate with customers. Customer demands range from simple to complex with chat agents being expected to effectively handle them all. This new paradigm requires a unique set of skills in addition to the traditional customer service respon...

450円 À PROPOS DE CE LIVRE Convaincre l'autre est le fondement du capitalisme qui domine actuellement le monde. Il est donc également essentiel à votre survie et à votre succès en tant qu'individu ou organisation. LE POUVOIR SECRET DE PERSUASION vous aidera à transformer le "Non" de votre client à un «...

2,387円 As a leader in your organization, you will be very familiar with your organization’s key financial statements and monthly management reports. You may have spent countless hours discussing budgets and expenditures. But how much time have you spent reflecting on the fact that these revenues are gen...

2,725円 In diesem Buch wird mit der Digital Marketing Roadmap ein Konzept vorgestellt, mit dem Sie das Marketing Ihres Unternehmens im digitalen Umfeld planen, umsetzen und messen können. Die Digitalisierung bringt nahezu täglich neue Möglichkeiten und Tools, um mit Kunden in Kontakt zu treten und Kaufim...

6,076円 This book focuses on the implications of digitalisation in the mobility service industry. Based on an analysis of more than 450 survey responses, it explores and assesses mobility in the age of digitalisation. The content covers both changes in the relationship between the company and its custome...