2,487円 This book has been written for the MBA/BBA/ME/M.TECH/BE/B.Tech/B.Com/LLB/MA/BA students of All University with latest syllabus for ECE, EEE, CSE, IT, Mechanical, Bio Medical, Bio Tech, BCA, MCA and All B.Sc Department Students. The basic aim of this book is to provide a basic knowledge in Office ...

4,245円 This comprehensive guide to Customer Relationship Management (CRM) draws on Barton Goldenbergs 20+ years of experience guiding firms to a successful implementation of CRM solutions and techniques. Goldenberg demonstrates how the right mix of people, process, and technology can help firms achieve ...

319円 Oscar Rudnick, who arrived a teenager from Russia and built a ranching and meat packing empire, was fond of saying, "The customer is not always right, the customer is not always wrong…but the customer is always the customer." I don't know how it could be better said. Unless as by the fella who fo...

164円 When a “big box” hardware and home improvement store opened in northern Houston, only three and a half miles from Martin Hardware, local residents shook their heads and forecast the old store’s closure. After all, how could a 67-year-old hardware in an old converted barn compete in pricing and ad...

111円 A short paper/manual for those interested in success. A critical look at counter people and those who are the first line of offense in obtaining and keeping customers.

1,848円 Each of us sees more than 5,000 marketing messages every day. In such a crowded marketplace, brands are scrambling to find new ways to cut through the clutter to reach consumers. With such intense competition, it's critical to stand apart beyond service and price. Conversation Marketing will help...

2,561円 “Nel mondo B.C. (Before Cloud), le aziende potevano concentrarsi totalmente sulle vendite e sul marketing, dando per scontato che i clienti rimanessero ‘incastrati’ dopo l’acquisto. Tutti i processi post-vendita non rappresentavano altro che dei costi.” Lincoln Murphy Il nuovo scenario digitale è...

1,757円 Vous voulez le chiffre d’affaires de votre entreprise et le relationnel client est souvent un élément clé dans la réussite. En effet, les entreprises qui réussissent sont celles qui résolvent des problèmes pour leurs clients. Mais ce n’est pas tout, dans de nombreux secteurs d’activité, vos clien...

1,126円 To read this "mini-book," as well as our entire archive of writing on Category Design, subscribe to Category Pirates here: categorypirates.substack.com One of the most common questions entrepreneurs and small business owners ask is, "How do I create a category if I'm not a heavily funded startup ...

9,119円 Key Account Management Excellence in Pharma & Medtech is designed to help life sciences practitioners develop and execute innovative and effective key account management (KAM) strategies and capabilities. Pharmaceutical and medtech companies are increasingly pursuing KAM in response to the rapid ...

4,934円 Penni McLean-Conner, in her book Profiles, shares the stories of eight all-star chief customer officers who have demonstrated success in creating a customer-focused culture, developing a team dedicated to customers and providing valued customer facing products and services. These CCOs are focused...

4,934円 Applicable to any personal or business setting, Leadership Lessons Learned from Our Mentors by David J. McKendry, is an easy-read compilation of universal values showing how to get things done through your most important asset – people. • 40 chapters from successful utility customer service execu...