0円 "Laura Loft - Diário de uma recepcionista" é um excelente guia de atendimento ao cliente. Embora voltado para a área de profissionais de saúde, seus conceitos são aplicáveis ao atendimento ao cliente nos mais diferentes segmentos da indústria, comércio e serviços. Onde existir um cliente haverá n...

2,800円 Il libro presenta il contributo multidisciplinare delle più attuali esperienze di grandi imprenditori, manager, economisti e professionisti di varie discipline, sia umanistiche che d’impresa, orientate alla creazione di una forte consapevolezza delle difficoltà che stiamo attraversando, ma soprat...

1,700円 «La primera persona que me contrató me dijo que la página de ventas de mi web le había parecido mala y antiestética. Lo que no tuvo en cuenta es que me contrató siete minutos después de leerla.» La primera persona que me contrató me dijo que la página de ventas de mi web le había parecido mala y ...

1,594円 The guru of the Guerrilla Marketing series, with over a million copies in print, teaches entrepreneurs how to market aggressively without spending one cent. Levinson, the authority on big-business marketing on a small-business budget, takes this concept one step further by offering scores of mark...

1,989円 The ultimate Dan Kennedy collection. Millionaire-maker Dan S. Kennedy has told it like it is for over 30 years: If you're not focusing on converting social media traffic into sales, you might as well set your money on fire. Now, this ultimate collection of Kennedy's best sales and marketing wisdo...

5,906円 Die Übernahme gesellschaftlicher Verantwortung ist eines der wichtigsten strategischen Themen für Unternehmen. Doch gerade gewinnorientierte Organisationen stoßen mit moralisch aufgeladenen Kampagnen in der Öffentlichkeit zunehmend auf Skepsis. Daher liegt eine zentrale Herausforderung für Untern...

4,934円 Is your customer care ready for our connected world? Ubiquitous digital communication has created a customer that's always connected, always on. Utilities are adopting digital communication to connect to the grid, the meter, and the customer. Rethinking Utility Customer Care examines the converge...

1,972円 Behind every great rainmaker, mover and shaker, and leader are great relationships. In fact, replace great with superior. People who make things happen make superior relationships first. Relationships are the power source, if not the very soul, of doing good business-the kind of business where cl...

829円 This guide gives advice/support regarding technical situations such as keyboards shortcuts, Wifi/Internet Access, etc....

1,933円 本书作者认为，影响近代（modern）世界的两大关键力量ーー民族主义（nationalism）和消费主义（consumerism）先后在中国滋长。在20世纪早期，民族主义把每件商品贴上“中国的”或“外国的”标签，消费文化变成民族性概念被清晰表达、被制度化及被实践的场所。本书以中文、日文和英语的档案、杂志、报纸和书籍为文献基础，第...

1,991円 This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction. Whether you’re selling to consumers or business-to-business (B2B), perfection in the marketplace does not exist. When making buying decisions, customers are faced with an array of imperfe...

2,487円 This book has been written for the B.COM/LLB/MBA/BBA/ME/M.TECH/BE/B.Tech students of All University with latest syllabus for ECE, EEE, CSE, IT, Mechanical, Bio Medical, Bio Tech, BCA, MCA and All B.Sc Department Students. The basic aim of this book is to provide a basic knowledge in Elements of M...