1,409円 聯盟行銷（Affiliate Marketing）的英文是，你幫有人推廣產品，銷售去之後，有人給你一定的有一定的獎勵金或特約。例如你替博客來網書店書店一本200元的書，他們可能會回饋給你4％的元，也就是8。 在現代聯盟行銷並沒有像過去那麼好，因為現代人的網路已經很豐富，信息流通也比較好工具與軟體都比麻煩上好了。 有了這些...

1,126円 You hate waiting in line or on the phone for customer service. There have been plenty of books about customer service, that all seem to offer "secrets" to improve customer service. This is not that book. I instead want to focus on Why customer Service is so broken and give you the secrets to get ...

1,657円 Managers and leaders know that customer centricity means providing positive customer experiences. But what if that’s not enough? In the current age, where Millennials and Generation Z are shaping the very fabric of society and business, to remain relevant, organisations must provide more than occ...

2,154円 Customer experience has become the primary method of competitive differentiation between most brands today. While most companies claim that customers and their needs drive decisions and priority within their organizations, when it comes time to prioritize customer needs, it can often be more diff...

18,231円 The book addresses the concept of diversity and inclusiveness (D&I) and brings stories from the corporate, practitioners, think tanks and NGOs. It advocates the need and implementation of the D&I concept to build society of the future. It strives to bring out a focused approach in connecting “The...

800円 The Art of Professional Sales – Handbook for the Career Seller is a no-nonsense guide for those serious about excelling in the world of sales. In a field where few have ever read a book or received formal training, it's no wonder sales is often seen as one of the toughest and most misunderstood c...

1,199円 Want to accelerate your sales? Stop selling, and start connecting.Today’s buyers are inundated with sales pitches coming at them from websites, peer reviews, social media, and email blasts. Is it any wonder they’re overloaded, overwhelmed, and tuned out?The fact is, product-centered pitching simp...

3,980円 Rethink, rebuild, and re-energize your relationship with every customer for ultimate success in today’s Metail economy Armed with computers, tablets, smartphones, and social media, today’s consumers have revolted against the marketplace status quo. Demanding a voice, and sometimes a hand, in the ...

2,643円 From the bestselling co-author of The Challenger Sale, a paradigm-shattering approach to overcoming customer indecision and closing more sales In sales, the worst thing you can hear from a customer isn’t “no.” It’s “I need to think about it.” When this happens, deeply entrenched business advice s...

514円 El servicio es sin un duda un detonante de la fidelización o el rechazo del cliente potencial, por tanto juega un papel importante el conocer algúnos fundamentos del servicio y el relacionamiento con el cliente, en busca de la permanencia del negocio o el emprendimiento en el tiempo.

2,462円 Este Manual es el más adecuado para impartir la UF0036 "Gestión de la atención al cliente / consumidor. UF0036." de los Certificados de Profesionalidad, y cumple fielmente con los contenidos del Real Decreto. Puede solicitar gratuitamente las soluciones a todas las actividades y al examen final e...

1,300円 Jacqueline de Jong laat je in 'De kleine Carnegie' in kort bestek kennismaken met Dale Carnegie en de essentie van zijn klassieke boek 'How to Win Friends and Influence People' (Hoe je vrienden maakt en mensen beïnvloedt).Het boek verscheen in 1936, maar wordt nog altijd gezien als een essentieel...