3,821円 Develop and cultivate the kind of robust, long-term customer relationships that power companies like Nike, Spotify, LinkedIn, and Target More and more companies are concluding that the potential rewards of subscription-based products and services are worth the risk of radically changing their bus...

663円 O método xeque-mate é um material que apresenta o passo a passo de um processo de vendas como um quebra cabeças. Um quebra cabeças vem a caixa e dentro da caixa as peças e o mapa. Aqui a gente separa as peças do quebra cabeça de vendas e fala da importancia de se ter um mapa, e assim aprendemos a...

13,265円 First Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).

1,800円 Terry van den Bemt legt in 'De Sales Architect' uit hoe je sales nu echt goed aanpakt. Sales is allang geen eendimensionaal trucje meer. Het is een veelzijdig gebied dat veel meer vraagt dan een dosis enthousiasme en doorzettingsvermogen. Het opbouwen van een goed geolied salessysteem is belangri...

1,128円 Are you still confused about what the 8D process can do for you? Challenged to get the process working best for your business? How many times have you said to yourself: “why can’t these people write in plain English”? Then This Guidebook is for You. Discover the 8 Disciplines approach to Problem-...

5,906円 Wie verändert sich das Customer-Relationship-Management durch die digitale Transformation? Dieses Buch verrät es Ihnen! Das Kundenmanagement hat seit der Digitalisierung vollkommen neue Formen angenommen. Dieses CRM-Buch von Martin Stadelmann, Mario Pufahl und David Laux widmet sich daher den neu...

6,076円 This book analyses the impact of web design parameters on user experience and the behaviour of website users. Website design is considered one of the key parameters of a company's Internet presentation, affecting consumer attitudes and buying behaviour. The authors examine the concept of website ...

14,857円 New customer technology environments are magical worlds. With the rise of virtual reality, augmented reality, the internet of things and more, customers are more engaged, more involved, and easier to reach than ever ; while being inundated with increasing amounts of marketing material. How can yo...

4,371円 An authentic brand community is more than just people buying your product or working alongside one another. This book articulates the critical roles of mutual concern, common values, and shared experiences in creating fiercely loyal customer and collaborator relationships. Smart organizations kno...

22,386円 The international conference "Sustainable Collaboration in Business, Technology, Information and Innovation (SCBTII) 2019" has brought together academics, professionals, entrepreneurs, researchers, learners, and other related groups from around the world who have a special interest in theories an...

703円 DO Talk To Strangers – How to connect with anyone, anywhere In our busy world of change, pressure and social media expectations, we are losing the ability to relate and connect with each other. Kerrie Phipps solves that problem by demonstrating how to relate to strangers. Connecting with others i...

1,900円 LEADING FORWARD - 20 Leadership Drivers To Navigate Ebb & Flow Leadership principles continue to be the bedrock of growth even in watershed moments. The universal elements of leading forward in this book will help you define your strategy, inspire your people, and enhance your customer relationsh...