3,308円 Many agents mistakenly believe that telephone real estate prospecting scripts lead to forced, unnatural-sounding presentations that turn prospects off. On the contrary, well-developed and expertly-delivered Real Estate scripts help you guide your prospect all the way through the sales process whi...

2,489円 El enfoque revolucionario de Fred sobre liderazgo comienza con un impulso poco convencional: el miedo a la muerte. ¿Qué tienen en común la ansiedad con la creación de la eficiencia organizacional? ¡Mucho! Un libro que combina lo práctico con lo existencial, te ayudará a infundir significado y dig...

9,616円 More than ever, organisations are facing a data avalanche from various sources, be they in electronic or hard copy format. How an organisation manages this ever-increasingly important resource – data – can benefit or hinder its ability to achieve its objectives. Creating and Managing a CRM Platfo...

300円 Thank you for your interest in this book. The "Easy Guide" series, is a series of books designed to help you get the foundation about a subject matter. Time is one of our most precious resources and as such it does not comeback, for that reason Joseph Anthony created this series. It is a series o...

1,657円 Nobody wants to say dumb things. But we all do. The first step towards reducing the number of dumb things you say is to know what the dumb things are. Based on thirty years of research with millions and millions of conversations, this book contains the secrets of overcoming these blunders: * Usin...

7,162円 This book examines the fundamental problems and the alternative solutions of marketing orientation. Through a consideration of customer orientation and the marketing concept, Debates in Marketing Orientation considers the role of the individual in the marketing process. The debates reveal sources...

2,490円 In business, it’s not enough for people to like you, they need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans.** To thrive in today’s economy, it’s not enough for customers to merely like you. They...

11,440円 Why do some brands make us feel good, while others frustrate us? What makes us engage with certain brands, rebuy the same products, return to the same store or revisit the same destination over and over again? Is there a framework underlying how past and lived shopping experiences can affect our ...

234円 This is said to be the ‘Age of the Customer’ where business battles will be won through differentiated customer experience. There is a huge need for customer experience professionals, as well as aspiring customer centric companies, to learn and apply the winning principles of delivering great cus...

2,110円 Este Manual es el más adecuado para impartir el MF1923 "Atención básica al cliente" de los Certificados de Profesionalidad, y cumple fielmente con los contenidos del Real Decreto. Puede solicitar gratuitamente las soluciones a todas las actividades y al examen final en el email tutor@tutorformaci...

1,904円 Your customers are your future. Smartphones, social media and the internet have given customers access to more information than ever before. If your business fails them, they will switch to your competitor and never return. So how do you keep them? By mapping their journeys, identifying potential...

1,500円 Tout ce qu'il faut savoir pour devenir un bon vendeur grâce à la Pogrammation Neuro Linguistique ! Comment devenir un meilleur vendeur ? Comment ne plus rater des ventes immanquables ? Comment rapidement développer son chiffre d’affaires ? Autant de questions auxquelles répond ce livre dans un la...