1,168円 客戶不滿≠交易失敗 熱門銷售都知道，客戶的情緒化抱抱 就是業績逆轉勝的重要關鍵 其實，客戶不怕花錢，就怕當冤大頭。 當客戶或消費者發出不滿和抱怨，你就應該跪下來感謝他們。 因為，他們早就準備把錢，放進你的口袋。 然而，因為你的短視和自欺欺人，讓你永遠口袋空空喝西北風。 這個道理，Top Sales和白手起家的成功...

1,049円 雖然客戶在面對業務員的第一時間，往往選擇欺騙， 但諷刺的是，客戶在初見你的20秒，他的眼神和肢體， 就已透露他的真正需求。 世上所有的Top Sales都知道， 決定成交的關鍵，就在初見面的黃金20秒。 如何在短短20秒讀懂客戶的OS， 絕對是Top Sales和頂尖銷售高手 必懂的秘技。 你知道，所有客戶都會在剛接觸你的黃金20...

1,255円 客戶不是提款機， 別以為，只用三寸不爛的機關槍行銷， 他就會心甘情願吐鈔票...... 別忘了，客戶是人，也有情緒和恐懼， 如果你懂得用心去傾聽， 聽出客戶不說出口的真心話， 不管你賣什麼東西， 他都會反過來，要求你儘速成交。 滔滔不絕，口若懸河的，永遠只是徒弟; 懂得說三分聽七分，聽話聽到骨子裡的，才是師父。 ...

300円 Thank you for your interest in this booklet. The "The Basics" series, is a series of booklets designed to help you get the basics or foundations about a subject. Time is one of our most precious resources and as such it does not comeback, for that reason the Amber siblings have created this serie...

3,799円 Essential advice from psychology and communications on how to develop and maintain meaningful professional relationships for individual and organizational success. Business success is reliant on being able to get on with people. No matter what the role in an organization, the ability to influence...

1,983円 Stand aside, we’re coming through! That’s the cry of a new generation of technology vendors. They have a new approach to enabling success for their customers. And they’re thriving as a result. These vendors all have subscription pricing at the heart of their business. Each has learned that if cus...

7,292円 This book represents the work of some of the contemporary world leaders in marketing. The contributors are authors of a set of path-breaking books on marketing. To ensure sufficient depth of coverage, the contributors have taken the essence of their earlier books and combined it with their latest...

12,154円 This book presents case studies of South Asian companies that have strategic business implications, highlighting the complex interplay of business and social dynamics in South Asia. This region is a wide agglomeration of very different countries that share somewhat common cultures and issues and ...

1,657円 Todo el mundo habla de experiencia de cliente. La palabra experiencia aparece en todos los anuncios, en todos los planes estratégicos, en todas las búsquedas, en todas las opiniones sobre empresas en redes sociales. Y, ante ello, muchos nombran y estudian casos de compañías americanas como Apple,...

1,500円 In nur 50 Minuten CRM verstehen Wie wird der Markt am besten angesprochen? Welche Kunden sollten bevorzugt behandelt werden? CRM ermöglicht es, Kundenbeziehungen optimal aufzubauen und zu verbessern und dabei trotz einer großen Anzahl an zu verwaltenden (potenziellen) Kunden den Aufwand für das U...

903円 Esta publicación de Oscar Bastidas Delgado constituye un aporte valioso y signicativo para un tema tan crucial como actual. Ayuda a comprender el tema de la identidad cooperativa desde una perspectiva que combina, equilibradamente, lo teórico con lo práctico, lo que no puede resultar sorprendente...

700円 This book is your ultimate guide to building a home based business centered around flipping cars on a full or part time basis. Here you're going to learn the basics of used car valuations and marketing. For learning how to create buyer/seller business relationships, find motivated sellers, buildi...