5,469円 This book helps in building an optimally designed and customer-oriented sales organization. It places a special emphasis on purchasing decisions and leads to producing a decisive competitive advantage. The focus is on the sales enablement process as a holistic framework concept. It forms the infr...

1,333円 Are you looking for an effective way to increase your sales and profits? Well, look no further than For The Love Of The Customer – A Step-by-Step Guide to Selling More and Increasing Profits. Written by experts in the field of sales, this book offers a comprehensive yet simple guide on how to inc...

1,350円 For decades, the Customer Driven Leadership (CDL) method has been hailed as one of the most effective ways to revitalize and scale organizations. It has turned million-dollar companies into BILLION-dollar earners. By focusing on what really matters most - your customers - and by nurturing a cultu...

1,326円 Know your customer. Grow your revenue. How do some companies build enduring, mutually benefi〓cial customer relationships while others get stuck fighting for every deal? Above all, it's a matter of mindset. Most sales organizations sell to their customers, but the best collaborate with custom〓er...

850円 Карта путешествия потребителя (Customer Journey Map, CJM) ー мощный инструмент, отражающий опыт взаимодействия потребителя с компанией. И это не очередная маркетинговая игрушка или забавная концептуальная схема. Главная задача построения карты путешествия потребителя заключается в максимизации вы...

710円 Для создания успешного бизнеса недостаточно иметь хороший продукт и вкладывать средства в его продвижение. Нужно «встречать» потребителя в каждой «точке контакта» с вашим предложением ー от возникновения потребности до оценки состоявшегося опыта ー и выстраивать маркетинговую стратегию, учитывая ...

1,000円 Это вторая книга, написанная Виталием Антощенко ー известным российским специалистом в области культуры сервиса, сертифицированным тренером и разработчиком корпоративных семинаров по эффективному управлению и мотивации, президентом холдинга «Объединенная Консалтинговая Группа». Автор предлагает п...

1,000円 A Série Universitária foi desenvolvida pelo Senac São Paulo com o intuito de preparar profissionais para o mercado de trabalho. Os títulos abrangem diversas áreas, abordando desde conhecimentos teóricos e práticos adequados às exigências profissionais até a formação ética e sólida. Gestão de vend...

782円 Leadership has the single biggest impact on customer experience. Does your team take care of your customers as well as you would like? Does the team feel you care about them as much as you do for your customers? Customer and employee experience are inextricably linked, and this book emphasises th...

1,400円 Unlock the secrets to reading people like a pro! "Unlocked! The Secrets to Analyze People on the Fly" is your comprehensive guide to understanding people's personalities, motivations, and behaviors in real-time. This book delves deep into the Big Five Personality Traits, nonverbal cues, and commu...

1,408円 Without your customers you wouldn't be in business. So, it makes sense to give them the care and attention they deserve. Your customers are the reason you open your doors every day, the reason your staff have employment, and the reason you're able to enjoy your role as a business owner. There are...

10,280円 This book demonstrates that ethical treatment of everyone in an organization: Will increase productivity in all the functional activities of the organization as well as its members. Will ensure the growth of the organization as a result of continuous improvements that may have been initiated ...