The Number Bias
1,723円 NOW WITH NEW PROLOGUE ABOUT DEMYSTIFYING CORONAVIRUS NUMBERS, DONALD TRUMP AND WHY STATISTICS MATTER MORE THAN EVER 'The Number Bias combines vivid storytelling with authoritative analysis to deliver a warning about the way numbers can lead us astray - if we let them.' TIM HARFORD Even if you don...
Work and Labor in the Digital Age
16,980円 This volume presents the most recent studies of work and labor in the digital age as it unfolds in both Europe and the United States. One of the critical questions facing modernity concerns the reconfiguration of paid employment, which has been subject to wholesale changes that have widespread co...
Why Customers Come Back
1,738円 Loyal customers are the most important asset of any company-more important than land, patents, equipment, or buildings. While finding new customers is often expensive, time-consuming, and ultimately unprofitable, retaining old customers is surprisingly easy and highly profitable. This book is not...
The Insider's Guide to Customer Experienc...
2,591円 Are you aware of how your customers find, decide, subscribe and use your products and services? Do you speak to your customers about better ways of doing business with them? Do you apply your learnings to optimise your services and supporting processes to improve your customers' experience? Do yo...
Anuncios de Banner de Impacto
451円 ¿Estás buscando que tu publicidad en Internet se destaque de la competencia? ¿Desea crear un banner sobre una marca, persona o empresa que afecte a sus clientes? Entonces, "Impact Banner Ads" es el libro que debe tener, una solución rápida para que su banner publicitario tenga éxito y logre su ob...
Be Amazing or Go Home
1,723円 Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isn’t an out-of-reach goal. In fact, amazement is a habit that anyone can masterーand Shep Hyken knows the tricks to making it your own. In Be Amazing or Go Home, Shep shar...
Willie's Way
1,723円 A book unlike any other customer service guide, Willie’s Way translates Willie’s common-sense wisdom into simple, practical applications. Each chapter looks at one of the six service secrets and explains how and why it works. From listening to customers, to offering them special favors, to making...
Parole e pensieri di Economia familiare
300円 È una breve raccolta di articoli pubblicati sul mio blog Economiafamiliare.it. Alcuni articoli sono autobiografici ed esperienzali. Il tutto arricchito dal link ipertestuale che permette di accedere al Canale Youtube Economiafamiliare.it, per visionare il cortometraggio sulla surroga del mutuo, d...
Due anni con Voi !
150円 Nel 2010 ho fondato il mio blog Economiafamiliare.it e per farlo conoscere ho cominciato a inviare una newsletter mensile a parenti, amici e conoscenti. A due anni di distanza, in questo mini ebook ho voluto raccoglierle tutte. Buona Lettura. Alessandro Gaetani
We Need to Talk
1,723円 Will your business relationships suffer or be saved by your ability to communicate? Like it or not, professional relationships are impacted - positively or negatively - by the ability to communicate. Customers are won or lost - employees are encouraged or de-motivated - professional networks are ...
Productivity and the Bonus Culture
4,227円 Living standards in the UK and US are in danger of falling. A decline in growth due to poor productivity and an unfavourable change in demography has weakened the stand of liberal democracy, and voter dissatisfaction is encouraging populist policies that threaten even worse outcomes. Whilst livin...
Concepts and Categories
4,642円 Why do people like books, music, or movies that adhere consistently to genre conventions? Why is it hard for politicians to take positions that cross ideological boundaries? Why do we have dramatically different expectations of companies that are categorized as social media platforms as opposed t...
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