30 Minuten Business-Etikette
1,400円 Sind Sie mit den grundlegenden Benimmregeln vertraut, würden aber gerne die Feinheiten der Umgangsformen im Beruf kennenlernen? Dieser Ratgeber bietet eine profunde Einführung in das Thema. Lesen Sie, was Sie bei Geschäftsessen beachten sollten, wie Sie sich stilsicher kleiden, wie Sie gekonnt K...
A Gentleman Abroad
1,494円 A Gentleman Abroad provides basic and helpful information for any man traveling to the 40 most popular foreign destinations in the world. In addition to aphorisms and sidebars that make the books in the GentleManners series unique, this book contains 40 chapters, one for each destination. Within ...
As a Gentleman Would Say
1,693円 On any given day, a man is faced with situations that demand a response. He runs into a friend who was recently fired . . . His date can’t seem to pry herself away from a texting conversation during dinner . . . Someone at his gym routinely monopolizes the equipment . . . He finds himself in a ne...
Toasts and Tributes Revised and Expanded
1,693円 Toasts and Tributes helps men master these important skills with examples of more than 40 different toasts and 40 different notes. Includes examples of what to say and, perhaps more important, examples of what not to say. Perhaps he’s been asked to say a few words at his college roommate’s engage...
Body Language: The Secrets Of Body Langua...
451円 Today only, get Body Language: The Secrets Of Body Language, Learn How To Read Body Language & Understand Body Language In Life And Business This book contains proven steps and strategies on how to understand the hidden meanings of body language. "Body Language: The Secrets Of Body Language, Lear...
How to Interact with All Types of Customers
688円 Like like no two snowflakes are alike, no two customers are alike either. Granted we all share some similarities but we are also much different from each other in other ways as well. Because of this, we cannot have the same approach or response to every customer. When we try to use a "cookie...
Customer Service Excellence for World-Cla...
688円 When you think about the responsibilities of Security Officers, you don't always think about Customer Service and the role that it plays in how they go about performing their duties every day. But the reality is that Customer Service IS a very important part of their job. They need to interact wi...
Great Customer Service Over the Telephone
688円 The telephone is opne of the most common and most effective tools for all businesses. Unfortunately, it is also the most abused tool as well. Some of our practices and methods of using the telephone are not only hurting our business, they are making our customers angry, frustrated and upset. They...
Service Recovery Skills
688円 How we react when a customer becomes unhappy or dissatisfied can mean the difference between losing a customer and creating a customer for life. Though it may sound like a cliche, problems can really become opportunities if you go about solving them in the right way. Losing a customer is a major ...
The Decision Making Process
130円 Leading others in the decision making process can be a daunting experience but this handbook makes the process understandable and easy to apply for the novice and experienced alike. The author takes what the average person learns in that first educational experience and translates it into parliam...
Cross Cultural Management
496円 When person from one cultural background, meet, interact with, understand and deal with person from other cultural background. That is cross-cultural management. Wherever business takes you, learning the culture, etiquette and protocol of the host country is a key step to success.  In an in...
101 Great Ideas To Boost Your Business by...
993円 "Most books on personal or business success start with the theory that you need to understand, digest and then put in into practice. However, this book is different. It bypasses the theory port and straightaway hits the practical road.This book shows you 101 ways to boost your business. They are ...
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