1,054円 Even if public speaking isnt your day job fear can get the better of you. Approximately 75% of Americans fear public speaking over just about anything else. Whatever your goals are you too can learn to become calm and relaxed in front of any audience. No matter whether you are a business professi...

2,149円 In business today there is nothing worse than being overlooked. It is five times more negative than direct criticism and the bad feeling it engenders can last for weeks, eating away at our confidence, making us feel irrelevant. In Be Understood or Be Overlooked, Andrewartha outlines the home trut...

1,657円 This book provides a practical guide for leaders and managers to help develop a range of skills and practices to improve business performance. The focus of the book is on human interactions, constructive workplace conversations and developing productive working relationships. Nine Reflective Acti...

3,973円 The 1997 Bank reforms that introduced the matrix management concept aimed to adapt the organization to changing circumstances and address concerns among external stakeholders about the role of aid in development. The reforms were motivated largely by widespread recognition that the Bank’s develop...

5,300円 Create a service advantage with the help of customer service guru Ron Zemke. In practical, easy-to-follow steps, learn trusted techniques and positive approaches that will inspire you to believe in the value of customer care and give you the skills and style to deliver it. This book takes these w...

2,488円 Two top public-speaking coaches offer fresh advice on giving effective speeches and presentations with the immediacy of a conversation. The best speeches don't sound like speeches, and the best speakers make listeners feel as though they are being addressed directly. The trick is to make every pr...

1,399円 The acclaimed bestseller about visual problem solving-now bigger and better "There is no more powerful way to prove that we know something well than to draw a simple picture of it. And there is no more powerful way to see hidden solutions than to pick up a pen and draw out the pieces of our probl...

234円 Kedves Vezető Barátom! – Vannak személyzetkezelési problémáid? – Gondoltad már azt, hogy a munkatársaidból hiányzik a tulajdonosi szemlélet? – Elégedetlenkedtél már a kollégáid teljesítményével? – Érezted már azt, hogy a beosztottaid nem szívvel-lélekkel végzik a munkájukat? Ha a fenti kérdések b...

80円 Are you seeking media attention? Have you sent out media releases to promote your company, product, service, issue, or event? Are you attempting to use the media to reach potential customers, shareholders, sponsors, donors, or other stakeholders? Is their an issue in your sector or at your compan...

3,301円 CEO-Speak explores the metaphors and persuasive strategies used by leaders at Enron, Microsoft, AOL-TimeWarner, General Electric, IBM, Nortel, Canadian National Railways, Andersen, Disney, and Alcan-Pechiney-Alusuisse. Amernic and Craig show that CEOs are frequently presented as heroes engaged in...

2,334円 Banish presentation anxiety with tips and techniques that work. Making a powerful presentation requires more than preparing the right materials and rehearsing a speech. This book will turn any anxious reader into a dynamic speaker who engages and inspires listeners. Not only for businesspeople, i...

5,173円 În acest volum plin de haz ?i extrem de practic, scriitorul ?i vorbitorul profesionist Scott Berkun ne dezv?luie tehnicile folosite de marii oratori ?i ne arat? cum le poate utiliza oricine pentru a comunica mai bine.