18,231円 Due to the increasing importance of product differentiation and collapsing product life cycles, a growing number of value-adding activities in the industry and service sector are organized in projects. Projects come in many forms, often taking considerable time and consuming a large amount of res...

6,076円 This book provides comprehensive and concise definitions of risk pooling and risk-pooling methods, a straightforward statistical explanation, and a value-chain oriented framework for analyzing risk-pooling methods. Risk pooling mitigates demand and lead time uncertainty in logistics and supply ch...

7,900円 While it is relatively easy to record billions of experiences in a database, the wisdom of a system is not measured by the number of its experiences but rather by its ability to make use of them. Case-based reasoning (CBR) can be viewed as experience mining, with analogical reasoning applied to p...

7,292円 The field of enterprise systems integration is constantly evolving, as every new technology that is introduced appears to make all previous ones obsolete. Despite this continuous evolution, there is a set of underlying concepts and technologies that have been gaining an increasing importance in t...

6,076円 This book provides extensive insight into the possibilities and challenges of XML in building new information management solutions in networked organizations. After a brief introduction to Web communication features and XML fundamentals, the book examines the benefits of adopting XML and illustra...

6,076円 Case Studies in Service Innovation provides the reader fresh insight into how innovation occurs in practice, and stimulates learning from one context to another. The volume brings together contributions from researchers and practitioners in a celebration of achievements with the intention of addi...

6,076円 Despite its high cost, the US healthcare system produces relatively short life spans, and is wasteful, inefficient and has serious safety and quality issues. While other industries have surmounted similar challenges by transforming themselves through information technology, healthcare lags behind...

6,072円 Social media has drastically improved the way we can reach target audiences and serve our customers. Like its financial counterpart, the social media audit (SMA) can be described as a formalized review of anorganization's social media activities. However, contrary to financial audits, social medi...

6,076円 The drive to realise operational efficiencies, improve customer service, develop new markets and accelerate the introduction of new products has substantially increased the complexity of field service operations. To maximise the efficiency and effectiveness of these operations, organisations have...

6,076円 This volume of Annals of Information Systems will acknowledge the twentieth anniversary of the founding of the International Society for Decision Support Systems (ISDSS) by documenting some of the current best practices in teaching and research and envisioning the next twenty years in the decisio...

6,076円 This book constitutes the thoroughly refereed proceedings of the 15th International Workshop on Information Security Applications, WISA 2014, held on Jeju Island, Korea, in August 2014. The 30 revised full papers presented in this volume were carefully reviewed and selected from 69 submissions. T...

6,076円 This book collects and reports on the results of a study conducted on the Chinese Software and Services Outsourcing (SSO) industry, focusing on one of its main players as a key case study. Two sets of research findings are presented: first, the knowledge management and communication processes inh...